Meet Susie

Certified Coder

Susie has been a certified, credentialed coder since 2003 and prides herself on her vast array of knowledge in the medical coding spectrum. From her days of starting out as a certified nurses’ aide, to working front desk operations and to her years working in medical billing; Susie’s experience gives her the ability to share this knowledge with physicians and staff. One of Susie’s favorite parts of her job is being able to train and teach. Susie pushes herself to learn more so she can share that knowledge with physicians and staff. Susie has been a lifelong resident of the Tyler, Texas area where she currently resides with her husband and 2 children.

Meet Amanda

Client Relations Coordinator

Amanda originally hails from Chicago, Illinois (go White Sox!) where she entered the medical arena at the front desk while working her way through school to become a certified and credentialed coder. She gained valuable insight and expanded her hands on knowledge and responsibilities working with more than 64 specialty physicians prior to moving to Austin, TX in 2009. Amanda brings her ground-up experience to the roll of Client Relations utilizing her big-picture knowledge to place Best Practices in to the hands of the client.

Meet Barb

Systems Administrator

Barb is a native Texan and has lived in the Austin area her entire life. In her almost 25 years in Medical Billing over 10 was spent in a specialty physician's office where she obtained valuable experience of how a medical office operates. With National Billing Partners she uses that experience to perform her duties as Systems Administrator. She is part of the data entry team which is responsible for charge entry and payment posting.

Meet Carol

Carol has been working in the medical field for 5 years with experience in cardiology, plastic surgery with her main focus on Orthopedics. She is an important part of the data entry team where her focus is charge entry, filing claims and working rejections. She was born and raised in Austin where she lives with her husband and kids.

Meet Denise

With 17 years experience in the medical industry Denise has a diverse knowledge that allows her to work affectively for a wide range of specialties. She has worked for a Houston based practice specializing in Internal Medicine, Dermatology, Pulmonology and Gastroenterology and has managed a Physical Medicine Physician’s office in Austin. She has 14 years experience billing for over 10 different specialties, 8 of those years spent working with NBP’s own Nancy Moore and Marilyn Whitfield. She is part of the data entry team and focuses on charge and payment entry. She is a remote worker living in Holmen, Wisconsin with her husband and daughter.

Mark Divino, CPA

Chief Financial Officer

Mark, CFO of NBP, LLC has over 18 years of accounting and finance experience with over eight years in healthcare. Prior to joining NBP, he held senior level finance roles with ONR, Inc., a rehab therapy provider based in Austin and U.S. Physical Therapy, a publically traded owner and operator of outpatient physical and occupational therapy clinics headquartered in Houston. Mark is a CPA and earned his B.S. degree in Accounting from the University of Nevada, Las Vegas and an M.B.A. from the University of Florida. He resides in Cedar Park with his wife and two daughters.

Nancy Moore 
President

Marilyn Whitfield
Senior Vice President

Nancy and Marilyn have more than 42 years combined experience assisting over 400 physicians and practices in consulting, practice management, medical billing and cash flow operations. Having worked together for more than 15 years, Nancy and Marilyn bring valuable insight, experience and management direction to NBP clients.

Meet Rachel

Rachel has 19 years of experience in the medical field. She worked for and managed a Chiropractic Clinic for 6 years while she resided in El Paso, TX. Since moving to Austin she has specialized in billing and collections for various medical groups including Cardiology, Electrophysiology and Orthopedics. Rachel is the Supervisor for the follow up team at NBP and currently resides in Austin, TX with her family.