Financial Control

In today’s complex reimbursement environment, specialty physician practices can be burdened with outdated practice management systems, inconsistent account receivable collections and administrative staffing turnover. To maintain profitability, physicians must regain control of their practices. We are here to support you and your staff in all aspects of practice management.

NBP understands that each practice’s operations run a little differently. To understand your unique needs, we conduct an initial comprehensive practice assessment to determine your practice’s potential for improved collections as well as areas of loss. NBP then develops a customized service plan to meet your distinct goals.

Occasionally practice administrators are concerned they may lose control of results if employees are not on their direct payroll. We work hard to ensure that is not the case. Our senior management team works closely with the billing staff and meets with you monthly to discuss financial performance trends and best practice goals. In addition, our full resource staff is available daily to work with you one-on-one regarding practice projects or concerns.

Patient Financial Relations

In today’s insurance market, financial responsibility is increasingly being shifted to the patient. With more than 25 percent of your practice’s revenue flowing from patients as a result of deductibles, co-insurance and co-pays, it is vital to provide accurate verification of patient responsibility before services are performed. In fact, overall financial success of your practice can be largely attributed to the personalized attention given to patients from start to finish.

Maintaining positive physician/patient relations can be difficult when dealing with patient balances. NBP takes on the burden of uncomfortable financial discussions with the patient, allowing the physicians we work with to focus solely on providing quality care.

Custom Reporting and Real-time Report Access

NBP provides custom reports as needed as well as monthly, quarterly and annually. Our reports are customized to fit your practice and provide a full analysis that highlights your productivity and financial performance. We review each report with you to ensure you are in the best reimbursement situation possible.

At NBP, we believe in providing complete transparency in our reporting methods. At any time, anywhere, a physician can essentially look over our shoulder for a current snapshot of the billing and collections work completed on their practice’s behalf.

At a glance, physicians can view the current status of the practice as a whole or drill down into as much detail at the patient activity level as desired. With Web access, our clients can log in (even from Europe), view onscreen postings, outgoing charges and all other relevant details. This easy accessibility provides our clients with the assurance they desire without requiring them to be fully-engrossed in the day-to-day practice management that’s often required.